dubi said:
Our sewer line near Glade and Holleman was replaced a few years ago.
They disconnected the old one and didn't connect the new one until the following day. We had an open hole in our yard with toilet waste which was infuriating. Later I was told that was not allowed but the contractor did it anyway. I assume they didn't want to pay overtime to get them reconnected same day.
I don't know your particular situation, but as someone with extensive water/wastewater knowledge, there are some technologies that many cities are using to replace water/wastewater lines that install a thermoplastic product that requires a relaxation period due to the material properties. These technologies and materials are becoming increasingly popular. The popularity is due to the increasing cost to remove and replace existing pipe by full excavation. The increased cost in the remove and replace method is due to surface restoration costs with the high cost of paving, fence repairs, concrete sidewalk, and so on. With the aging infrastructure, and need for replacement, the alternative methods that are becoming popular are allowing cities to stretch their dollar further and save taxpayers/ratepayers from increases those taxes/rates. There are so many technologies available that can be evaluated, but the condition of the existing water/wastewater lines, depth, soil, surface obstructions, and other existing utilities all have a bearing on selection in addition to cost, social, and environmental impacts.
With all that said, there are measures that contractors should take which can include cutting the service tap into the new pipe and allow the sewer to flow from the private lateral, into the excavation, which then should flow into the hole cut in the main until relaxation is met and the service lateral pipe can be connected. While it could be failure to want overtime, I just know there could be other reasons without knowing all of the details of the installation method or pipe materials that were used in your situation. Contractors should protect the excavation with temporary fencing and even covering the excavation with a steel plate or plywood depending on the location.
Just wanted to add some additional thoughts to your situation, but agreed, no one wants to feel like they live next to a sewage treatment plant.