713nervy said:
What is your obligation if things don't go smoothly? Flight delays or whatever else that can go wrong?
So I don't book flights for weddings. It becomes too much if more than a handful of people have flight issues - there is only one of me.
I do however, book all their transportation to/from the resort. I do monitor their flights. And then there are usually people who complain they got 1 bed instead of 2, etc (which they know is an option when booking).
Overall I've had very few complaints from destination weddings I've booked. And usually it's people being grumpy after traveling all day and is better the following day.
But if things go haywire at the resort, issues with the wedding coordinator, etc, those are all things I step in for.
Ironically, two of the largest weddings I've booked were at very budget hotels, the kind you just know you would get complaints. First couple didn't care - they just wanted to have it at a place their guests could afford. 50 rooms, not one single complaint. Nothing but praise. Next year had a 45 room at the same chain, just a slightly better resort. 1 room complaint about beds (which was fixed next day), and someone after the trip was over reported the pool was missing a drain cover and thought it was very dangerous and resort did nothing.
But besides flights, it would basically be an advoate for anything that goes wrong.
