Posted this a couple weeks ago
just a little PSA, don't ever use this place. They are absolute crooks and have caused more damage to my vehicle than when it was towed to their shop following an accident. I was estimated at two weeks and they have now had my vehicle for nine weeks with no end in sight Ive had to extend my rental five times now. Worried about what's to come. Zero communication, they rarely even answer the phone. To get an update I had to just show up and this turned into a shouting match with several PHAUCK you's exchanged by both sides. Owner is Darryl and he is a absolute crook and complete piece of chit.
Have contacted the BBB and Attorney Generals office.
DO NOT USE THIS PLACE. Nightmare is an understatement
so since then
I picked up the vehicle on Feb 13 and was provided a final bill. Tried to pay with a credit card and owner said no don't pay with a card they charge 3% and was told to bring a check at another time. They released the vehicle to me. The quality of work was extremely low and calibration scan reports were not provided and denied. No communication from Katy Collision center, I withheld payment and made them aware I was doing so as I served them a DTPA. DTPA was received on March 2 at 1:13 and at 2:06 Darryl calls screaming cussing and demanding payment and still will not proved me what I am requesting. On March 4 at 10:07am my vehicle was towed from my work which is a public high school. The was no lien placed in Harris County on the vehicle, No notice to school district personal or ISD police department to come on property and tow and and no contacting law enforcement stating a tow had been executed and they have my vehicle. That day I sent Katy Collision Center a demand letter to release my vehicle back to me. I showed up the next morning with a Harris County Sheriff demanding my vehicle and agreed to pay under protest, was given a total and they requested a cashiers check. I walked across the street and got a check, the officer left and when I came back they refused my payment and and said they are creating a supplemental and now saying they want $8000 more and are holding my vehicle. Again they released possession to me, did not file a lien and then came and stole my vehicle. They will not give me what I'm asking for and have told me "This is my business I can do whatever I want" and not providing me requested documents saying "I'm not giving you that, subpoena me if you want it". The tow truck company appears to be owned by the same owner of the repair shop.
I am going this morning to file a tow hearing but I know this is going to be a drawn out process and the frustration is insurmountable
I have everything documented, have time line, call records, body cam video of interaction on property as well as police body cam. Just need some guidance outside of chat GPT on how to go after these crooks.
Thanks in advance
just a little PSA, don't ever use this place. They are absolute crooks and have caused more damage to my vehicle than when it was towed to their shop following an accident. I was estimated at two weeks and they have now had my vehicle for nine weeks with no end in sight Ive had to extend my rental five times now. Worried about what's to come. Zero communication, they rarely even answer the phone. To get an update I had to just show up and this turned into a shouting match with several PHAUCK you's exchanged by both sides. Owner is Darryl and he is a absolute crook and complete piece of chit.
Have contacted the BBB and Attorney Generals office.
DO NOT USE THIS PLACE. Nightmare is an understatement
so since then
I picked up the vehicle on Feb 13 and was provided a final bill. Tried to pay with a credit card and owner said no don't pay with a card they charge 3% and was told to bring a check at another time. They released the vehicle to me. The quality of work was extremely low and calibration scan reports were not provided and denied. No communication from Katy Collision center, I withheld payment and made them aware I was doing so as I served them a DTPA. DTPA was received on March 2 at 1:13 and at 2:06 Darryl calls screaming cussing and demanding payment and still will not proved me what I am requesting. On March 4 at 10:07am my vehicle was towed from my work which is a public high school. The was no lien placed in Harris County on the vehicle, No notice to school district personal or ISD police department to come on property and tow and and no contacting law enforcement stating a tow had been executed and they have my vehicle. That day I sent Katy Collision Center a demand letter to release my vehicle back to me. I showed up the next morning with a Harris County Sheriff demanding my vehicle and agreed to pay under protest, was given a total and they requested a cashiers check. I walked across the street and got a check, the officer left and when I came back they refused my payment and and said they are creating a supplemental and now saying they want $8000 more and are holding my vehicle. Again they released possession to me, did not file a lien and then came and stole my vehicle. They will not give me what I'm asking for and have told me "This is my business I can do whatever I want" and not providing me requested documents saying "I'm not giving you that, subpoena me if you want it". The tow truck company appears to be owned by the same owner of the repair shop.
I am going this morning to file a tow hearing but I know this is going to be a drawn out process and the frustration is insurmountable
I have everything documented, have time line, call records, body cam video of interaction on property as well as police body cam. Just need some guidance outside of chat GPT on how to go after these crooks.
Thanks in advance
