My wife's 2018 GX460 was totaled 5/31. Claim filed through our insurance (Travelers). Other party admitted fault immediately.

Damage is significant enough that we're not fighting the "totaled" determination - in fact we've already purchased a replacement GX.

However, the insurance company's evaluation and offer is disappointing. We expected around $33,000 based on comps from dealerships in the area, but Travelers is low-balling us at $25k minus deductible.

If we end up $1-2k apart that's fine just to be done with this, but $8,000 different is frustrating.

Anyone have experience dealing with this?

We did, and that only increased their "evaluation" +$650.

Travelers has been pretty disappointing in this whole incident, too. Slow to respond, people going on vacation with no notice and no one to cover, etc.

How many miles were on your '18? 2 years ago exactly we sold our 16 gx for 25k with a little over 100 k miles after buying a 23. Assuming you have lower miles, yours should be worth what you think.

My son's f150 was totaled by a stop sign runner 3 years ago and we haggled with their insurance Co- Snake Farm for over 6 months before agreeing to a price. It was not worth my time calling them waiting on hold, once a week but it became a matter of principle, eventually getting the sales agent involved sped things up…

I feel like a lot is dependent on who is handling your case.

I had a total loss claim w/ Progressive a few months ago and everything about it was as easy as I would hope. Biggest delay was the tow yard being a pain in releasing it. But once it was released, they totaled it w/in a couple weeks, payout was very fair (3 year old truck and payout was about what I paid for it), process of getting reimbursed for 2 new car seats very easy, etc.

Does anyone have a recommendation for an independent appraiser?