Even if the lines are marked, there is no guarantee that they are marked accurately. I've had lines marked only to excavate and find that the marks were 20' away from the actual line. I've also had plenty of instances where 811 came out, no marks at all and no lines according to them to discover that there are, in fact, buried lines.maroon barchetta said:Bondag said:sts7049 said:
if it was caused by a contractor doing work, please explain why these folks have anything to do with it?
The contractors hired by the city are supposed to locate these lines prior to any work. If they called 311 and were told there were not any buried lines it would be due to people like that that have contracts and never leave their house.
Municipalities and their contractors are not great at following the Texas 811 utilities locates process. It's more likely they didn't call, or they called long enough ago that any paint marks or pin flags that the locator put down were not still valid. Those need to be refreshed every two weeks during the project.
Anything underground is a crap shoot at best because nobody accurately records underground utility installations.
